At REVOLVE, we are committed to being an active participant in improving our community, which includes our valued employees as well as customers, partners, brand ambassadors and those in our local region.
A core value at REVOLVE is “Do Good”, which means that we care for our customer, we care about each other and we care about the world. As a result, we work together to give back to our communities by donating money, resources, talent and time.
We are proud to provide a working environment enabling our people to grow and progress. We place an emphasis on internal mobility, and through various development programs, facilitate opportunities for our talent to take the next step in their career journeys.
Our COVID-19 response enabled us to leverage our unique combination of competences – including global sourcing expertise and worldwide social media reach – to raise awareness for the cause and deliver the personal protective equipment where it was needed most to protect our frontline healthcare workers.
In 2020, we established a new program to match employee financial donations to charities around the world, enabling employees to contribute to charities of their choice with a 1:1 contribution match on behalf of REVOLVE.
Over the years, the REVOLVE employee community has supported many local organizations including Toys for Tots, Step up, the American Cancer Society, and by establishing a mentorship program for local high school students interested in a fashion design career, just to name a few.
While the COVID-19 pandemic presented significant operational challenges, we focused on our priorities to protect our employees while maintaining a laser focus on delivering outstanding service for our customers. Our number one priority is maintaining the health and safety of our employees, including our valued team working tirelessly to fulfill customer orders. We completely revamped our operating procedures for employees with roles requiring them to physically be in the workplace. We implemented rigorous health and safety guidelines including daily temperature checks, regular COVID testing, contact tracing, a return-to-work screening process, and establishing social distancing requirements in the distribution center, among many others. Our effective COVID response provided a safe working environment and enabled our team to achieve record levels of customer satisfaction in 2020, despite the operational headwinds that resulted in fulfillment delays among many other ecommerce apparel companies.
Outstanding contributions from our team have been a critical ingredient in our long-term success. We hire people who are passionate about fashion, technology and entrepreneurialism, and who are not burdened by conventional notions of traditional retail. We encourage creativity and constant improvement, creating an engaging environment that we believe encourages REVOLVE employees to join us, not just to find a job, but to build a career. In fact, many of our team members have spent their entire careers at REVOLVE, realizing their potential through personal growth and development and serving as a key contributor to our broader company success.
In advance of the 2020 Presidential election, we partnered with former First Lady Michelle Obama’s ‘When We All Vote’ organization to support voter registration. We donated 20% of the purchase price from each Vote4Ever collection item in support of this important cause.